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Here are sample VMware Workspace ONE 21.X UEM Troubleshooting Specialist (5V0-62.22) Exam questions from real exam. You can get more VMware Certified Specialist (5V0-62.22) Exam premium practice questions at TestInsights.

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Total 60 questions
Question 1

An administrator has mistakenly selected the prevent re-enrollment option when enterprise wiping a device that was intended to be re-enrolled. The administrator needs to remove this block and ensure that users are successful when they re-attempt enrollment

Which console page should be used to meet these goals?


Correct : A

The console page that should be used to meet these goals is Devices > Lifecycle > Enrollment Status.This page allows the administrator to view and manage the enrollment status of devices, such as blocked, unenrolled, or pending1. The administrator can also remove the block on a device that was enterprise wiped with the prevent re-enrollment option, and allow the user to re-enroll the device.


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Question 2

An organization wants to use the VMware Tunnel edge service of VMware Workspace ONF UAG (Unified Access Gateway) to allow an application on managed Android iOS and Windows devices to access server resources on their internal network.

An organization administrator configured the VMware Tunnel edge service on UAG and successfully completed the "Test Connection" in the UEM console. Windows and iOS device users can access server resources on the organization's internal network, but Android device users report that they are getting a "connection failed" error in the application.

What is the most likely cause of this issue?


Correct : C

The most likely cause of this issue is that the VPN payload in the Android device profile is configured incorrectly in UEM. The VPN payload defines how devices connect to the VMware Tunnel edge service and access internal resources. If the VPN payload is incorrect, the devices will not be able to establish a VPN connection with the VMware Tunnel edge service and access server resources on the organization's internal network. The administrator should review and correct the VPN payload settings in UEM.


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Question 3

Refer to the exhibit. Consider this assignment group:

5V0-62.22 Exam Question 3 Exhibit 1

A company created a new assignment group tor its Consulting department and deployed Salesforce application to that group. After two days, only a small number of consultants have confirmed that they have received the application.

Under the Consulting organization group, the VMware Workspace ONE UEM administrator can see 109 enrolled iOS devices, but under the Salesforce application installation status, it shows the application is only assigned to nine devices.

Which statement describes the 100 iOS devices that are unable to see the application assignment?


Correct : C

The 100 iOS devices that are unable to see the application assignment are not on iOS 14.0.0.The assignment group is filtered by platform and operating system, and only includes devices that are on Apple iOS and iOS 14.0.02. If some devices are on a different iOS version, they will not be included in the assignment group and will not receive the application.


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Question 4

An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. "Lock Device")

Why is this problem occurring?


Correct : C

The reason that this problem is occurring is that the Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM).AWCM is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. If the Workspace ONE UEM Console cannot communicate with AWCM, it will not be able to send commands to devices, such as ''Lock Device''. The administrator should check and resolve any issues with AWCM connectivity.


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Question 5

Refer to the exhibit.

5V0-62.22 Exam Question 5 Exhibit 1

A VMware Workspace ONE administrator made changes to the Secure Email Gateway in the VMware Workspace ONE UEM console When validating the new settings, the test connection fails

Which statement describes the root cause of this issue?


Correct : B

The statement that describes the root cause of this issue is that the protocol https:// is missing in the Secure Email Gateway hostname value. The Secure Email Gateway hostname value is the URL that Workspace ONE UEM uses to connect to the Secure Email Gateway edge service on UAG and perform email management tasks, such as quarantine, wipe, or block. The protocol https:// is required to indicate that the connection is secure and encrypted. If the protocol https:// is missing, Workspace ONE UEM will not be able to connect to the Secure Email Gateway edge service, and the test connection will fail. The administrator should add the protocol https:// to the Secure Email Gateway hostname value.


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Total 60 questions