Curious about Actual ServiceNow Certified System Administrator (CSA) Exam Questions?

Correct : A

The System Administration > Normal Security module is the recommended way to return to normal admin security levels after finishing your work on High Security Settings. This module will automatically disable all high security settings and restore your permissions to their original state.

ServiceNow Product Documentation:High Security Settings -https://docs.servicenow.com/bundle/vancouver-platform-security/page/administer/security/reference/high-security-plugin.html

ServiceNow Community:How to disable High Security Settings -https://www.servicenow.com/community/now-platform-forum/platform-security-everything-you-need-to-know/m-p/2554570

Correct : A

A trigger is an activity that, once specified, automatically initiates a flow1.A trigger specifies the conditions that start running the flow, such as creating a record in a specified table, receiving an inbound email, or reaching an SLA target1.

Flow trigger types - Product Documentation: San Diego - ServiceNow1

Correct : B, D, E

Configuration Management (CMDB) is a product that allows users to identify and track components of their infrastructure, such as servers, applications, databases, networks, and devices, and their relationships1.CMDB provides a single source of truth for IT assets and services, and supports IT service management processes1.

Discovery is a product that automatically scans the network and populates the CMDB with the discovered infrastructure components and their attributes2.Discovery uses probes, sensors, and patterns to identify and classify IT assets, and updates the CMDB with any changes2.

Service Mapping is a product that creates a top-down view of the infrastructure components that support a specific business service, such as ecommerce3.Service Mapping uses discovery data and application traffic analysis to map the dependencies and relationships between IT assets and services, and displays them in a graphical interface3.

Configuration Management Database (CMDB) - ServiceNow1

Discovery - ServiceNow2

Service Mapping - ServiceNow3

Correct : C

To add the Save button to the form header, users need to turn on the system property glide.ui.save_button, which enables the Save button on all forms1.Users can navigate to All > System Properties > UI Properties and search for the property name, then set the value to true1.Alternatively, users can use the sys_properties.list URL suffix and filter by the property name1.

How to add or enable Save Button on all the forms across a Servicenow Instance - Support and Troubleshooting - Now Support Portal

Correct : A, B, C

The Task table is a base table in ServiceNow, which means it is not extended from any other table. However, other tables can extend the Task table to inherit its fields and functionalities. Incident, Problem, and Change Request are all child tables of the Task table, meaning they inherit the fields and functionalities of the Task table and add their own specific fields and functionalities.

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/task-table/concept/c_TaskTable.html

https://www.servicenow.com/community/now-platform-forum/parent-table-to-get-an-access-to-child-table-column/m-p/1133982

https://www.servicenow.com/community/developer-forum/difference-between-a-base-class-and-base-table/m-p/1618247