Curious about Actual NAHQ CPHQ (CPHQ) Exam Questions?

______________ testing method provides useful information on respondents' perceptions of the response task, how respondents recall and report events, and how they interpret specified reference periods.

For example, a bathroom scale that always reads 185 pounds is reliable. Although the scale may be reliable and consistent, it is not valid if the person does not weigh 185 pounds. So in conventional use, the term validity refers to:

Face validity is based on the logical relationship among variables (or questions) and refers to the extent to which a scale measures the structure, or theoretical framework, it is designed to measure (e.g., satisfaction).

________________ is the degree to difference between survey results when the scales are applied in different settings. Survey scores should reflect differences institutions, where care is presumably different.

The term __________ brings in mind that indicator panel on an automobile, which is most useful when t he car is moving as a way for t he driver t o monitor key performance metrics such as speed, fuel level, engine performance, temperature and direction from digital display units.