Curious about Actual IFMA Certifications (CFM) Exam Questions?

Correct : D

The Tuckman model of team development includes five key stages: Forming, Storming, Norming, Performing, and Adjourning.

Option D (Performing) is correct because it represents the phase where teams work efficiently and effectively toward goals.

Option A (Adjourning) is the final stage, not the fourth.

Options B (Completing) and C (Reporting) are not part of the official Tuckman model.

At the Performing stage, teams function independently, solve problems efficiently, and maintain high productivity.

Correct : A

Key Performance Indicators (KPIs) are critical for evaluating service quality and contract compliance in outsourced property management. The IFMA Finance and Business competency highlights that KPIs should be pre-defined and monitored to ensure alignment with service agreements.

Option A (KPIs) is correct because it ensures measurable service performance and accountability.

Option B (Non-compliance response) is important but secondary to setting clear KPIs.

Option C (Regulatory compliance) is a legal necessity, but not the primary focus of contract monitoring.

Option D (Incentives for innovation) is optional and not part of standard contract evaluation.

KPIs drive service efficiency, quality assurance, and contract compliance.

Correct : A

Fiber optic cables are the best choice for long-distance, high-speed data transmission. The IFMA Technology competency states that copper-based cables (such as CAT 6) degrade over long distances, whereas fiber optic maintains speed and signal integrity.

Option A (Fiber optic) is correct because it supports long-distance, high-speed transmission without signal loss.

Option B (Wireless) is prone to interference and not reliable for large data loads over long distances.

Option C (Server purchase) is not a network solution.

Option D (CAT 6 cable) has a maximum effective distance of 328 feet (100 meters) and would require signal boosters.

Fiber optic cables offer superior bandwidth, security, and reliability for facility networking.

Correct : B

Capital cost recovery must be aligned with lease agreements and amortized properly. The IFMA Real Estate and Property Management competency states that costs should be allocated fairly based on lease terms and not simply split evenly in a single year.

Option B (Splitting costs evenly in one year) is incorrect because it does not account for lease agreements and amortization.

Option A (Checking lease agreements) is necessary to determine legal recoverability.

Option C (Annual cost recovery assessment) ensures fair tenant billing over time.

Option D (Finance charge consideration) determines if additional costs should be included.

Facility managers must follow lease agreements and ensure fair cost allocation among tenants.

Correct : B

The PMBOK Guide (Project Management Body of Knowledge) by the Project Management Institute (PMI) defines Scope Management as a core knowledge area for project planning and execution.

Option B (Scope Management) is correct because it ensures project objectives, deliverables, and boundaries are clearly defined.

Option A (Design Management) is a subset of project planning but not a PMBOK knowledge area.

Option C (Construction Management) applies specifically to construction projects but is not a PMBOK knowledge area.

Option D (Vendor Management) is part of procurement management, not a standalone PMBOK category.

Scope Management is crucial for defining project requirements, managing changes, and ensuring successful project execution.