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You have a number of applications that you rely upon. You want to ensure that your applications continue to run smoothly with each new version of Chrome. What should you do?
Correct : D
Option D is the most proactive and comprehensive approach to ensure application compatibility with new Chrome versions. Here's why:
QA Strategy: Implementing a formal Quality Assurance (QA) process allows for systematic testing of applications on new Chrome versions before they are released to all users. This helps identify and address compatibility issues early on.
Beta Channel Testing: Enrolling a subset of users (e.g., IT group and 5% of users) in the beta channel gives them access to pre-release versions of ChromeOS. This allows them to test applications in a real-world environment and report any bugs or issues before the stable release.
Early Bug Reporting: By identifying and reporting bugs early, you provide developers with valuable feedback and time to fix issues before the official release. This ensures a smoother transition for all users when the new Chrome version is deployed.
Why other options are incorrect:
A:User feedback is valuable,but it's reactive and may not catch all issues before they impact a larger user base.
B:Assuming all applications are automatically compatible is risky and can lead to unexpected problems.
C:While keeping applications updated is good practice,it doesn't guarantee compatibility with new Chrome versions,as changes in Chrome itself can cause issues.
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You want to enterprise enroll a device that has existing consumer accounts. What should you do first?
Correct : B
Device State:Before you can enroll a ChromeOS device into an enterprise environment,it's crucial that it's not associated with any personal Google accounts.Existing consumer accounts can interfere with the enrollment process and the application of enterprise policies.
Data Backup (Optional):If the existing consumer accounts on the device contain important data,advise the users to back up their information before proceeding.
Account Removal:Sign in to the device with each consumer account and remove the account from the device.This ensures a clean slate for the enterprise enrollment process.
Powerwash (Optional):While not strictly necessary after removing accounts,performing a powerwash (factory reset) is a recommended step.It further erases any remaining data or configurations linked to the consumer accounts,ensuring a completely fresh start for the device.
Enrollment:Once the consumer accounts are removed (and optionally,after powerwashing),follow the standard enterprise enrollment steps for your organization.This typically involves entering enterprise credentials at the login screen,or using a unique enrollment token,depending on your company's setup.
Enroll ChromeOS devices:https://support.google.com/chrome/a/answer/1360534?hl=en
This guide provides step-by-step instructions on enrolling ChromeOS devices into an enterprise environment, including details on prerequisites and different enrollment methods.
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You have been tasked with selecting a 3rd party IdP to allow logging into ChromeOS devices. Your ChromeOS devices are displaying an "Unable to sign in to Google" message. How should you troubleshoot this?
Correct : A
The error message 'Unable to sign in to Google' in the context of 3rd party IdP login typically points towards an issue with the SAML (Security Assertion Markup Language) connection. SAML is the standard protocol used for authentication between ChromeOS devices and external identity providers.
Here's a breakdown of troubleshooting steps:
Verify SAML Compliance:The most critical step is to ensure that the 3rd party IdP is configured correctly to use SAML 2.0 and is adhering to the required SAML attributes and formatting.
Check IdP Configuration:Review the SAML configuration settings in both the Google Admin console (under Security > Set up single sign-on (SSO) with a third party IdP) and the 3rd party IdP's administration portal.Ensure that the entity IDs,SSO URLs,and certificate information match exactly.
Test SAML Connection:Use a SAML testing tool (e.g.,SAML Tracer) to simulate the login process and inspect the SAML assertions.This can help pinpoint any errors or inconsistencies in the SAML response.
Google Admin Console Logs:Check the Google Admin console logs for any relevant error messages related to the SAML authentication process.
Contact IdP Support:If the issue persists,reach out to the support team of your 3rd party IdP for further assistance.They may have specific troubleshooting steps or logs to help diagnose the problem.
Set up single sign-on (SSO) with a third party IdP:https://support.google.com/a/answer/60224
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As an administrator, you would like the ability to see and test upcoming changes to the Google Admin console. How would an admin get access to pre-release features and upcoming ChromeOS device management changes to the Admin console?
Correct : C
The Chrome Enterprise Trusted Tester Program is designed for administrators who want early access to pre-release features and changes in the Google Admin console, including those related to ChromeOS device management. By joining this program, administrators can:
Test New Features:Get hands-on experience with upcoming features and changes before they are officially released.
Provide Feedback:Share feedback directly with Google's product teams,helping to shape the development and prioritization of new functionalities.
Stay Ahead:Be among the first to know about new capabilities and improvements in the Google Admin console.
How to Register:
Fill out the registration form with your organization's details.
Google will review your application and,if approved,provide you with access to pre-release features.
Become a Chrome Enterprise Trusted Tester:https://support.google.com/chrome/a/answer/9036081?hl=en
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You need to create a recovery image on a USB stick. Which two steps should you take?
Choose 2 answers
Correct : D, E
To create a recovery image on a USB stick, you need to:
Access Chrome Web Store:Open the Chrome Web Store on a Chrome device (either a Chromebook or a computer with the Chrome browser installed).
Install Chromebook Recovery Utility:Search for and install the 'Chromebook Recovery Utility' extension.
Launch the Utility:Open the installed extension.
Identify Device:Enter the model number of the ChromeOS device for which you want to create the recovery image.
Insert USB Stick:Insert a USB stick with sufficient storage capacity (at least 4GB).
Download and Create:Follow the on-screen instructions in the utility to download the correct recovery image and create the bootable USB stick.
This process will prepare a USB stick that can be used to recover or reinstall ChromeOS on a device that is not functioning properly.
Recover your Chromebook:https://support.google.com/chromebook/answer/1080595?hl=en
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Total 60 questions