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Curious about Actual Genesys Certified Professional (GCX-ARC) Exam Questions?
Here are sample Genesys Cloud CX: Architect Certification (GCX-ARC) Exam questions from real exam. You can get more Genesys Certified Professional (GCX-ARC) Exam premium practice questions at TestInsights.
Question 1
Which of the following feature is used to test the created flow before it goes live?
Correct : C
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Question 2
Which of the following components can be configured to read and write data from a CRM?
Correct : D
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Question 3
How many ways are there to initiate a secure call flow?
Correct : D
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Question 4
A system that routes interactions based on an algorithm which determines the best available agent for an interaction
Correct : B
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Question 5
Which definition matches the ACD Evaluation Method Best Available Skills?
Correct : C
ACD routes interactions based on the highest average proficiency level for the requested skills. Genesys Cloud evaluates the first 100 agents to find the agent with the highest average proficiency rating. Genesys Cloud then calculates the average using the agent's proficiency rating for each of the requested skills.
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