Curious about Actual Genesys Certified Professional (GCP-GC-ADM) Exam Questions?

Here are sample Genesys Cloud Certified Professional - Contact Center Admin (GCP-GC-ADM) Exam questions from real exam. You can get more Genesys Certified Professional (GCP-GC-ADM) Exam premium practice questions at TestInsights.

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Total 60 questions
Question 1

What would you select from the Admin>Outbound Dialing menu to create a new campaign?


Correct : D


https://help.mypurecloud.com/articles/create-predictive-dialing-campaign/

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Question 2

By Default, Line recording is disabled.


Correct : A


https://help.mypurecloud.com/articles/enable-line-recording/

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Question 3

ABC Corporation plans to purchase the Genesys Cloud Contact Center solution from Genesys to meet their requirement for unlimited multi-channel interaction routing. Which would be the right license level for them to purchase?


Correct : C


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Question 4

Select the categories of Prompts in Architect. (Choose two.)


Correct : A, D


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Question 5

Select the categories of ACD skills which can be added to a user or interaction. (Choose two.)


Correct : A, C


https://help.mypurecloud.com/articles/add-acd-skill-language-user/

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Total 60 questions