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Here are sample Avaya Aura Call Center Elite Support (7492X) Exam questions from real exam. You can get more Avaya ACSS (7492X) Exam premium practice questions at TestInsights.
Question 1
Given the following conditions:
In the Business Advance configuration
During agent surplus conditions
WHEN agents are available
The agent selection method is PAD
When a call arrives, how will the Communication Manager interpret the highest priority calls?
Correct : B
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Question 2
Which two components installed on the same PC does the TTrace tool require? (Choose two.)
Correct : A, C
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Question 3
A customer using the TTrace tool wants to see a list of services that have been configured, and also select their respective logging levels.
Which TTrace tool will accomplish this?
Correct : C
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Question 4
A customer using the TTrace tool wants the TTrace system to send an email when the system logs a particular type of alarm on the TTRace server.
Which TTrace tool will accomplish this?
Correct : A
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Question 5
A customer wants to routinely monitor their vectors for unexpected results.
How should they monitor their results?
Correct : C
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