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Here are sample Avaya Midsize Solution Design (37820X) Exam questions from real exam. You can get more Avaya Midsize Solution Design (37820X) Exam premium practice questions at TestInsights.

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Total 65 questions
Question 1

Refer to the Scenario: IT-FAC.

The Account Manager said that the customer is concerned about the amount of time that calls get held or parked. They would like to get simple reports summarizing this type of Information.

What can you tell the Account Manager about the CDR/SMDR information and output?


Correct : A


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Question 2

Refer to the Scenario: IT-FAC.

You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.

Which application and deployment option will provide this functionality?


Correct : B


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Question 3

Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls. They are not as concerned about reliability of messaging and other forms of collaboration.

Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?


Correct : A


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Question 4

Refer to the IT-FAC scenario and exhibits.

The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.

What are two characteristics of this mobility solution? (Choose two.)


Correct : A, D


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Question 5

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?


Correct : A


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Total 65 questions