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Here are sample Apple Device Support (SUP-2024) (Apple-Device-Support) Exam questions from real exam. You can get more Apple Certified Support Professional (Apple-Device-Support) Exam premium practice questions at TestInsights.

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Total 141 questions
Question 1

Where do you go to tell if an iPad has an MGM solution installed?


Correct : B

According to the Apple Device Support Reference Materials, you can go to Settings > General > Profiles & Device Management to see if an iPad has an MGM solution installed1.MGM stands for Mobile Device Management, which is a way for organizations to manage and secure their devices remotely2.If an iPad has an MGM solution installed, you will see the name of the organization and the configuration profile under the Profiles & Device Management section1. The other options, A, C, and D, are not correct because they are not related to MGM settings.Privacy & Security > Device Management is not a valid path in the iPad settings3.Privacy & Security > Analytics & Improvements is a section where you can choose to share diagnostic and usage data with Apple or app developers4.General > VPN & Device Management is a section where you can configure VPN settings and view device management information5.Reference:1:About Apple device supervision - Apple Support, Section 'Manual supervision using Apple Configurator for Mac (iPhone, iPad, and Apple TV)'.2: Mobile Device Management (MDM) - Apple Support3:Privacy settings on iPhone - Apple Support4: Share analytics, diagnostics, and usage information with Apple on iPhone - Apple Support5: VPN settings overview for Apple devices - Apple Support


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Question 2

How to access Emergency SOS on your iPhone?


Correct : A

Emergency SOS is a feature on your iPhone that lets you quickly and easily call for help and alert your emergency contacts. To access Emergency SOS on your iPhone, you need to press and hold the side button and one of the volume buttons until the Emergency SOS slider appears on the screen. You can then drag the slider to call emergency services, or continue holding the buttons to start a countdown and an alert sound. If you release the buttons after the countdown, your iPhone automatically calls emergency services. Emergency SOS works differently depending on your iPhone model and region. For example, in India, you need to press the side button three times rapidly to call emergency services. You can also customize the settings for Emergency SOS, such as adding emergency contacts, enabling auto call, and turning off the countdown sound.Reference:Use Emergency SOS on your iPhone - Apple Support,How to trigger Emergency SOS on your iPhone (and shut it off)


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Question 3

What other sharing settings may prevent Screen Sharing from being turned on?


Correct : C

Screen Sharing is a feature that allows you to view and control the screen of another Mac on your network. However, Screen Sharing cannot be turned on if Remote Management is already enabled on your Mac. Remote Management is a more advanced feature that allows you to remotely manage Mac computers in a commercial or business environment. Remote Management and Screen Sharing are compatible with Virtual Network Computing (VNC), but they cannot be used at the same time.To turn on Screen Sharing, you need to turn off Remote Management first in the Sharing settings of System Settings12. The other sharing settings, such as Remote Login, Media Sharing, and Remote Apple Events, do not affect Screen Sharing and can be turned on or off independently.Reference:Turn Mac screen sharing on or off - Apple Support,Share the screen of another Mac - Apple Support


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Question 4

What does Find My use to locate lost or missing devices?


Correct : A

Find My uses Bluetooth signals from nearby Apple devices to locate lost or missing devices, even when they're offline. This feature is called Find My network, and it creates a secure and anonymous network of hundreds of millions of Apple devices that can help find each other. When you mark your device as lost, it sends out a secure Bluetooth beacon that can be detected by other Apple devices nearby. Those devices relay the location of your device to iCloud so you can see it on a map. Find My network respects your privacy and does not reveal any personal information or location data to anyone. Find My also uses Wi-Fi and cellular data to locate devices that are online and have Location Services enabled.Reference:Find My network overview - Apple Support,Locate a device in Find My on iPhone - Apple Support


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Question 5

What's required to use Migration Assistant with two installed?


Correct : A

Migration Assistant is a tool that allows you to transfer your data, apps, and settings from one Mac to another. To use Migration Assistant with two Macs, you need to have Wi-Fi turned on and the Macs must be near each other. You also need to update the software on both Macs, if possible, and turn off any antivirus, firewall, or VPN software that might interfere with the transfer. You can then launch Migration Assistant on both Macs and follow the onscreen instructions to select the source and destination Macs, choose the content to transfer, and start the migration process.Reference:Transfer to a new Mac with Migration Assistant - Apple Support,How to Use Migration Assistant to Move Files from One Mac to Another


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Total 141 questions